Prep your practice

Ensure that your practice is ready to meet the needs of IPV survivors: there is a lot that you can do to enhance the amazing work you are already doing.

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Evidence-based CUES intervention

Ensure all members of the care team are trained to address and prevent IPV, using the CUES intervention!

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Systems change

Learn simple strategies to strengthen your health setting's policies and protocols around addressing IPV, including quality improvement, reimbursement, and patient privacy.

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Building partnerships

Partnering with domestic and sexual violence advocates will make your job easier: they can address key non-clinical determinants of health and support patient safety. Take the first step by reaching out to your local domestic and sexual violence agencies.

Steps to build a partnership

01
Connect

Connect with your local DV agency.

Local DV agency
02
Cross-train

Host cross-trainings with the DV agency to promote shared knowledge between your staff.

03
Refer

Develop a bi-directional referral procedure between health providers and advocates.

04
Explore models

Explore models for partnership: co-located advocacy, mobile advocacy, mobile healthcare, and more.

05
Develop an MOU

Outline and agree to an MOU to define your partnership.

Partnering with advocates

Healthcare and domestic and sexual violence advocacy programs are natural partners given their shared mission to improve the health, wellness, and safety of their clients and to prevent violence before it begins.

CUES in practice

Providers should talk with all patients about the elements of healthy and unhealthy relationships, the health effects of violence, health promotion strategies, and resources.

C
Confidentiality

Always see the patient alone for at least part of the visit and disclose your limits of confidentiality before discussing IPV.

UE
Universal Education

Use our safety cards to talk with all patients about healthy and unhealthy relationships and the health effects of violence. Always give at least two cards to each patient so that they can share with friends and family.

S
Support

Disclosure is not the goal, but they will happen. Make a warm referral to your DV partner and document the disclosure in order to follow up at the next visit. Share health promotion strategies to support patient health and safety while surviving abuse.

Prepare your practice to support survivors

Improve health outcomes in your practice by making trauma-informed changes to procedure, environment and clinic policies. Trauma-informed workplaces recognize the needs of both clients and employees.

A team-based approach is critical to the success of your program. Train all staff, from the front desk to physicians, to be able to talk about healthy relationships, respond to disclosures, and support survivors. There are many ways to tailor this evidence-based intervention to ensure that the support you are providing to survivors is setting specific and patient-centered.

Enhancing your environment

There are some simple steps you can take to support survivors in your health setting

Ways you can support survivors

  1. Ensure there is a private space to talk with patients about their relationships
  2. Display posters and patient education tools to indicate that your health center is a safe place to discuss relationships
  3. Develop a list of local resources for survivors and their families
  4. Identify a space and a phone where survivors can call and connect to domestic and sexual violence agencies

Workplace and staff self care

We know that health center employees are also affected by IPV - through personal experiences and by talking to patients. A key element of preparing your practice is developing a workplace policy to ensure that staff are supported.

Systems Change is Key to Addressing Violence in Health Settings

No matter what health system you manage, there are many administrative level changes that can be made to promote sustainable and efficient practice change.

Policy and protocol

Take simple steps to change your policies and procedures to be more trauma-informed. Understanding reporting laws and privacy principles are an important part of that.

Use quality assessment tools on a regular basis to document your progress and plan.

Documentation, privacy and billing

It is important that providers and the billing team know how to document and code for IPV as well as how to implement important privacy protections for what information gets shared about IPV.

CPT ICD codes are available for age appropriate counseling and risk factor reduction interventions as well as codes to record assessment and counseling for IPV.

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Pediatric settings

Supporting parents and caregivers is a critical part of supporting children's health and well-being. Pediatric clinical settings provide unique opportunities for supporting families experiencing intimate partner violence (IPV).

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